FAMSF Museum Store Information

Member Discount FAMSF Members always receive a 10% discount at the Museum Store. Discount valid on store merchandise only. Discount is not applicable toward membership orders, renewals, or gift memberships. Please input your member number in the indicated field on the checkout information screen. Click here to become a Member today!   Museum Store Security The FAMSF Museum Store chooses VeriSign SSL for secure e-commerce and confidential communications. More information about SSL certificates

All proceeds support exhibitions, programs, and art conservation and preservation efforts at the Legion of Honor and the de Young Museum. We are committed to providing quality products and service to our customers. If you have any questions regarding the Museum Store please e-mail us at museumstores@famsf.org or you may contact us at:

Museum Stores
Fine Arts Museums of San Francisco

50 Hagiwara Tea Garden Drive

San Francisco, CA 94118
USA

tel: 415.750.3642

Payment
We accept the following major credit cards: American Express, Discover, MasterCard, and Visa on our online store. If you would like to pay by check or cash, please contact us at 415.750.3642 for further assistance or emial: museumstores@famsf.org

Domestic Shipping Information

HOLIDAY ORDER SHIPPING UPDATE:

WE CAN SHIP REGULAR FEDERAL EXPRESS GROUND SERVICE ON ORDERS RECEIVED BY 12/12/08

2-DAY AIR ORDERS MUST BE RECEIVED BY 12 NOON PST ON 12/22/08

OVERNIGHT SERVICE ORDERS MUST BE RECEIVED BY 12 NOON PST ON 12/23/08

Shipping and handling rates are based on order total. All orders within the continental United States are shipped FedEx Ground. Please allow 7-10 business days for delivery. Items ordered together may not necessarily be shipped together.

Shipping and handling rates for the continental US are as follows:

• Up to $20.00: $6.95
  
• $20.01 - $45.00: $8.95
  
• $45.01 - $65.00: $10.95
  
• $65.01 - $100.00: $14.95
  
• $100.01 - $150.00: $19.95
  
• $150.01 - $200.00: $24.95
  
• $200.01 - $300.00: $29.95
  
• $300.01 - $400.00: $34.95
  
• $400.01 - $500.00: $39.95
  
• Over $500.00: $49.95
  
  
• Orders to Alaska, Hawaii, Canada, and Mexico (must be sent 2nd Day Air): add $15.
  
• 2nd Day Air: add $15
• PLEASE ALSO NOTE SHIPPING COSTS ON OUR POSTERS - posters are shipped rolled in a tube for protection, resulting in a flat shipping charge of $10.00 per tube.  Each poster tube holds up to 4 posters.  Poster orders beyond increments of 4 will be charged $2.00 for each additional poster.

International Shipping Information
Most merchandise is available for international shipment. International orders are shipped via FEDEX INTERNATIONAL and additional shipping and handling charges are assessed on a case-by-case basis. Please note that international shipping charges are not shown on your online order form. The Museum Store will contact you to confirm additional shipping charges for your order.

Shipping Address
Please give us a valid street address only. We cannot deliver to PO boxes.

Museum Store Guarantee
If you are not satisfied with your purchase, you may return the merchandise for a replacement, exchange, credit, or refund within 30 days from receipt. All returned items must be in their original packaging and in salable condition. If your merchandise arrives damaged, please contact us immediately at museumstores@famsf.org or 415.750.3634. Thank you.